Jiangsu Haijian Stock Co., Ltd.

Add.: No. 198, Shuanglou Road, Qutang Town, Hai'an County, Jiangsu, P.R. China.

Tel.: +86-513-88792415

Fax: +86-513-88792415

Service and Technical Support

Haijian products are sold nationwide and exported to various countries and regions such as Vietnam, Japan, Thailand, Bengal, Indonesia, Columbia, Azerbaijan, etc. Especially, we have exported complete equipment of several production lines to Vietnam. The company possesses a marketing team formed by more than 30 persons. To optimize our service, we will regularly contact with the customer for dealing with any problems and carry out service commitment system.

Services for Foreign Customers
1. Cement process design service
2. Technical consulting and construction consulting services in cement plant transformation
3. Training service to cement machinery operators and maintenance technicians
4. Mechanical equipment matching, installing and debugging service
5. EPC project service

Pre-sales Service
Haijian offers pre-sales technology consulting and model selection guiding service to our customers. We will do utmost to pave the road for our customers before they come here for further visit and investigation.

In-sales Service
The delivery cycle is 4-8 months. We will provide freely our customers with commonly used wear parts. The whole production process can be supervised, and the customer can test the products on site with the test equipment we offer. In addition, free training service is available in our company for teaching the customer how to use relevant equipment.

After-sales Service
Any equipment purchased from our company can enjoy free installation guidance service and one-year warranty. In warranty, we will freely deal with any problems caused in equipment manufacturing. Beyond warranty, we can also offer equipment accessories in favorable price. Any problems related to the equipment can be sent to us by e-mail, and we will freely provide solutions for you.

Special Service
Haijian has offered OEM service to German Polysius, French Fcb, and Denmark FL Sminth throughout the year. If required, other foreign companies can enjoy OEM service. Detail consulting is warmly welcomed.